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Lead Bartender, South Congress Hotel

• Provided timely and friendly service in a high-volume environment, triaging priorities in order to enable a high ceiling for sales and prevent service interruption.
• Managed the roll-out of an original cocktail menu seasonally, end-to-end, from creating the drinks, scaling for volume, forecasting demand, adapting operations and work space, and training the staff.
• Ensured adequate ordering of liquor, beer, wine, produce, and bar supplies.
• Created training packets for new hires, as well as all operational reference materials, such as pars sheets with reorder points, recipe lists, stocking lists, daily tasks breakdown, and costing guides.
• Received “Employee of the Year” award, 2017.

Library Reference Desk Assistant, Hesburgh Library

• Instructed in the use of research tools, both digital and non-digital.
• Assisted patrons with their research at every point in the research process.
• Metabolized unfamiliar topics quickly in order to be able to answer questions from all fields.
• Kept abreast of innovations in research tools, search engines, databases, and finding aides.

Inventory Specialist, 1-800-Contacts

• Counted, organized, and tracked warehouse inventory of over a million contact lenses, thousands of shipping boxes, and other miscellaneous supplies.
• Monitored Near-Expired Audit, on-hand quantities, and out-of-stock orders.
• Located and recovered miss-stocked, misplaced, or lost inventory.
• Maintained a 99.98% accuracy as a department.
• Received “Associate of the Quarter” award, January 2009.

Shipping & Logistics Coordinator, 1-800-Contacts

• Picked, packed, and shipped over a thousand orders of contact lenses daily.
• Upheld the highest level of quality control in a dynamic team environment.
• Owned execution of process improvement projects, such as rearranging warehouse layout for more efficient picking, and rethinking workstation design for streamlined cross-checking and packing.
• Received “Employee of the Month” award, June 2007 and November 2008.

University of Texas, Austin

Completed Coursework, Ph.D., Ancient Mediterranean Religion

University of Notre Dame

MA, Early Christian Studies

University of Utah

BA, Theoretical Linguistics

University of Utah

BA, Classics