Hello,
I'm an enthusiastic problem-solver seeking to make a contribution in an Operation/Logistics role.
Common threads across my 15 years of experience in academia, distribution, and hospitality are tackling complex problems by breaking them into executable, bite-sized tasks, project management, process improvement, and finding ways to be more efficient.
I enjoy learning new systems and figuring out how to make them more streamlined, user-friendly, and productive.
Skills
Written & Verbal Communication
Managing Projects
Warehouse Logistics (WMS, Inventory, Fulfillment)
High-Touch Customer Service
Microsoft ™ Office 365
Effective Time Management
B2B Workflows (PO, Price Books, CPQ)
Shipping & Logistics
SAP ERP (In Training)
Problem Solving & Critical Thinking
E-Commerce / POS / Order Management
Handling Sensitive Data (Contracts)
Data Management (ETL, Import/Export)
Authoring & Enforcing SOP
IT Procurement (In Training)
On-boarding / Training Employees
Experience & Education
Lead Bartender, South Congress Hotel
- Provided timely and friendly service in a high-volume environment, triaging priorities in order to enable a high ceiling for sales and prevent service interruption.
- Managed the roll-out of an original cocktail menu seasonally, end-to-end, from creating the drinks, scaling for volume, forecasting demand, adapting operations and work space, and training the staff.
- Ensured adequate ordering of liquor, beer, wine, produce, and bar supplies.
- Created training packets for new hires, as well as all operational reference materials, such as pars sheets with reorder points, recipe lists, stocking lists, daily tasks breakdown, and costing guides.
- Received “Employee of the Year” award, 2017.
Library Reference Desk Assistant, Hesburgh Library
- Instructed in the use of research tools, both digital and non-digital.
- Assisted patrons with their research at every point in the research process.
- Metabolized unfamiliar topics quickly in order to be able to answer questions from all fields.
- Kept abreast of innovations in research tools, search engines, databases, and finding aides.
Inventory Specialist, 1-800-Contacts
- Counted, organized, and tracked warehouse inventory of over a million contact lenses, thousands of shipping boxes, and other miscellaneous supplies.
- Monitored Near-Expired Audit, on-hand quantities, and out-of-stock orders.
- Located and recovered miss-stocked, misplaced, or lost inventory.
- Maintained a 99.98% accuracy as a department.
- Received “Associate of the Quarter” award, January 2009.
Shipping & Logistics Coordinator, 1-800-Contacts
- Picked, packed, and shipped over a thousand orders of contact lenses daily.
- Upheld the highest level of quality control in a dynamic team environment.
- Owned execution of process improvement projects, such as rearranging warehouse layout for more efficient picking, and rethinking workstation design for streamlined cross-checking and packing.
- Received “Employee of the Month” award, June 2007 and November 2008.
University of Texas, Austin
Completed Coursework, Ph.D., Ancient Mediterranean Religion
University of Notre Dame
MA, Early Christian Studies
University of Utah
BA, Theoretical Linguistics
University of Utah
BA, Classics
Testimonials
I enjoy working with the theme and learn so much. You guys make the process fun and interesting. Good luck!
John Doe
I enjoy working with the theme and learn so much. You guys make the process fun and interesting. Good luck!
John Doe
I enjoy working with the theme and learn so much. You guys make the process fun and interesting. Good luck!
John Doe
Contact
Call Me
737-235-8558